Product Details
- Color: Black
- Brand: Defender
- Model: SN502-4CH-001
- Dimensions: 11.00" h x
12.00" w x
18.00" l,
5.50 pounds
Features
- 7-Inch TFT LCD Screen
- Access live video footage directly from your iPhone or BlackBerry Smart Phone
- H.264 video compression lets you record over a month of footage
- Let the coaching iMenu teach you about the DVR's settings and features
- Multiple viewing options allow you to connect up to two televisions and a VGA monitor
- 24/7 Lifetime live customer support is available through phone, email, and live web chat
Defender SN502-4CH-001 4-Channel H.264 DVR with 4 Indoor/Outdoor Night Vision Cameras - Black
Product Description
The Defender SN502-4CH-001 is a complete DVR security system that has all the latest features yet is very easy to use. It has been specifically designed for do-it-yourself applications. This kit includes a four channel DVR with built-in hard drive, four indoor/outdoor night vision cameras, and all accessories needed to start monitoring your property immediately. Setup is fast and hassle-free because everything you need is included and an interactive coaching menu helps you along the way. Industry-leading features like smart phone access and H.264 compression help you maximize the system and achieve a high level of protection.
Customer Reviews
Most helpful customer reviews
24 of 24 people found the following review helpful.
Easy to setup and use, but low image quality
By EricB
First of all... I actually really liked a lot of the features about this product but still ended up returning it. I am really torn between giving it 2 and 3 stars... I would give it a 5 on a scale of 5 to 10, but unfortunately cannot give it a 2.5 here.I will go with the good things first:* Easy to set up the cameras and run a single cable (that carries both power and video)from the DVR to the camera. You can have this recording within minutes of receiving it.* The DVR was fairly intuitive and it pretty much has to be as the manual is awful and the included CD-ROM would not run on my computer.* I ran this DVR using all 4 cameras on the highest video quality setting for over 4 weeks and didn't fill the hard disk space... still had 17GB remaining after almost a month of continous use. (Had several instances of video loss for several days that might have kept memory usage down.)* This packaged system contains everything you need, and the 60' cables are plenty long so there is rarely a need to buy extension cables for an average 3 bedroom home.* Setting up the internet access was fairly easy if you can follow simple directions that are thoroughly explained. Accessing the cameras over the internet from work, or viewing the cameras from my phone (with no monthly cost or subscription) was nice.* DVR was attractive and a mouse was included for ease of use.* DVR gave off average heat and was silent (no internal fan).Now the not so good:* Camera color was way off and could not be corrected using the color adjustment features in the menu. Green trees and grass appeared pinkish, and some blacks appear purple while some blacks are almost black. If something were to happen or a crime were to occur, it would be impossible to say with certainty what color a car was or what color clothing a criminal was wearing. This was true whether the camera was placed indoors or out.* Two of the cameras would experience random video loss resulting in a black screen and no recording. To restore video, I had to unplug the power cable and plug it back in. It may be a concidence, but both of these cameras were installed outdoors (not exposed to rain, placed in a sheltered location high out of reach). There is absolutely nothing you can do to restore video if you are away from home. This video loss happened weekly, and always while I was away... and no one tampered with the camera, they just turned themselves off.* Night vision in larger areas is almost useless. You may be able to see a faint outline or pixelated form, but no way could you identify anything from more than a few feet away.* Video quality in general is fairly low. I had trouble identifying my neighbors from 20' or so. I would never be able to identify a stranger from the video. It seems impossible to read a license plate or a logo on a shirt or sticker even if it is close to the camera. I doubt the FBI has any software that could help either... lol* The camera mount (swivel base thing) is unstable. Needs a better design.Motion detection detects EVERYTHING even at its lowest sensitivity setting and with the detection field set to a minimum. It detects lights, shadows, lint/dust/insects at night (they glow in the night vision)... It would set a motion event every 30 seconds when the sun cast a shadow through a tree that waved. The gentle motion of a shadow on the sidewalk set it off all day long.... or a beam of sunlight from the skylights passing through the blades of a ceiling fan set on a low speed. It would set hundreds of alarm events and they were just too much to go through. Forget about setting it up to send you an email of each event!!* Field of view for the cameras is extremely narrow. For the useable distance in which you can actually identify someone or something, you capture very little area. My driveway (one boat, one truck) cannot be adequately monitored with only one camera. You might consider an 8 camera system if you need wide views.* The software options are fairly full featured, but the software seems rough around the edges. This is probably because it is not a huge brand name company.* Cannot rewind or play recorded video or events remotely.Summary:For a cheap system, it actually works ok. I know my review seems negative and for me, the negative outweighed the rest... but it really is a nice little package system that sets right up and records all it sees. Was really neat to see what goes on when I am not home. Never realized how many birds and squirrels I have around either. I would have tried to deal with the company on my camera issues and possibly keep the system, but I read in a few other reviews that Defender is not easy to deal with and would likely tell me "there is nothing wrong with the cameras" as they seemed to tell everyone else who included similar problems in their review. I read reviews from more than one person who had defective items returned to them without repair or replacement. I felt it would be better to return this system before my return period with Amazon expired. I am hoping to pay an extra $200 or so for a system with better quality cameras.Update: Bought a Samsung SDE-3000N 4 camera system. Shares many of the same features as the Defender system right down to the crappy camera mounts... software and everything are similar but of a higher quality. Cameras and images are a much higher quality, and the sensitivity of the motion sensors actually can be adjusted to a usuable level. Samsung software is also far superior and you can rewind/play recorded video and events online. Colors are accurate in the day, and the night vision works too.
20 of 20 people found the following review helpful.
Nice Surveillance System
By Russell L. Dillingham
This is the second Defender home surveillance system that I've bought. I just received this SN502-4CH-001 this week and I have it up and running. I hooked it all up in my living room to make sure everything was working OK before I ran the wires in the attic. It comes with 4 - 60 ft cables, and if you need some of the cables longer than 60 ft, you will need to buy the 60 ft extensions. It is very user friendly to hook up, as you just plug the cables into the camera and the DVR. This model has a VGA connection to use a computer monitor, and it also has 2 RCA video out connections that you can hook it up to a TV. I am using a computer monitor, and the pictures are nice and clear. I like the fact that you can playback the recorded video in 2x, 4x, 8x, or 16x. You can control the DVR with a usb connected mouse, or also a remote control. Both of them are included with the system. It also included a RCA video Cord, and a VGA cord. Everything is included that you need except the monitor. I would definitely recommend this system if 4 channels are enough for your setup. If you need more cameras, then you'll need the 8 channel or the 16 channel system.
5 of 5 people found the following review helpful.
Great value for the money
By Jose Yong Wong
Got this unit for my small business, here are the pros and cons:PROS: it's extremely to install, the cameras have good resolution and perform well in the dark, motion detection works as advertised, the 60ft cable are enough for most spaces, you can plug a lcd monitor or to a normal tv, and it has quite robust remote monitoring tools (haven't use the email alerts yet).CONS: Android support is tricky (iPhone works well), I'm using ASee by QSee
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